Privacy Policy

Last Updated: July 14, 2026

Omega Compressor respects the privacy of its customers, website visitors, business partners, and individuals who contact us through our website, social media pages, advertising forms, email, telephone, or WhatsApp.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you interact with Omega Compressor or request information about our products and services.

By using our website, submitting an enquiry, completing a lead generation form, or communicating with us, you acknowledge the practices described in this Privacy Policy.

1. About Omega Compressor

Omega Compressor is a commercial and industrial equipment supplier specializing in compressed-air solutions for factories and industrial facilities.

Our products and services include:

  • Air compressor maintenance and repair.

  • Compressor overhauls.

  • Preventive maintenance services.

  • Screw and piston air compressors.

  • Oil separators and compressor spare parts.

  • Compressed-air line filters and replacement elements.

  • Air dryers and water chillers.

  • Condensate management solutions.

  • Compressed-air station supplies.

  • Technical support and system assessment.

Contact Information

Business Name: Omega Compressor
Business Category: Commercial and Industrial Equipment Supplier
Country of Operation: Egypt
Telephone and WhatsApp: +20 10 80011846
Email: info@omega-compressor.com
Website: https://omega-compressor.com
Facebook: https://www.facebook.com/omegaforcompressor

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

  • The Omega Compressor website.

  • Website contact and quotation forms.

  • LinkedIn Lead Gen Forms.

  • Facebook and Instagram advertising forms.

  • WhatsApp messages.

  • Telephone calls.

  • Email communications.

  • Social media messages and comments.

  • Sales and technical-support communications.

  • Factory visits, exhibitions, meetings, and business events.

  • Maintenance, inspection, supply, and after-sales activities.

Third-party platforms such as LinkedIn, Meta, Google, WhatsApp, and other service providers operate under their own privacy policies and terms.

3. Information We May Collect

The information we collect depends on how you interact with us and the type of product, maintenance service, or technical support you request.

A. Personal and Contact Information

We may collect:

  • Full name.

  • Business email address.

  • Personal or business telephone number.

  • WhatsApp number.

  • City, governorate, or factory location.

  • Preferred method of communication.

B. Professional and Business Information

We may collect:

  • Company or factory name.

  • Job title.

  • Department.

  • Industry or business sector.

  • Company size.

  • Purchasing or maintenance responsibility.

  • Product, maintenance, or procurement requirements.

  • Expected purchasing or service timeframe.

C. Technical and Equipment Information

To evaluate a maintenance, repair, overhaul, or supply request, we may collect:

  • Air compressor brand.

  • Compressor model.

  • Compressor serial number.

  • Compressor capacity and operating pressure.

  • Motor power.

  • Operating hours.

  • Maintenance history.

  • Description of the fault or operational issue.

  • Error codes or alarm messages.

  • Air-station specifications.

  • Required airflow or dryer capacity.

  • Filter, separator, or spare-part reference numbers.

  • Photographs of equipment, spare parts, or nameplates.

  • Videos or recordings showing an equipment issue.

  • Technical reports supplied by the customer.

D. Website and Device Information

When you use our website, we may automatically collect:

  • Internet Protocol address.

  • Browser type.

  • Device type.

  • Operating system.

  • Pages visited.

  • Date and time of the visit.

  • Time spent on the website.

  • Referring website or advertising source.

  • Form and button interactions.

  • Approximate geographical location.

  • Cookie and tracking-technology identifiers.

E. Advertising and Lead Information

When you submit information through a LinkedIn, Facebook, Instagram, or other advertising form, we may receive:

  • The information you submitted.

  • Professional information made available through the platform.

  • Campaign, advertisement, and lead-source information.

  • Date and time of form submission.

  • Responses to qualification questions.

  • Consent and communication preferences.

4. How We Collect Information

We may collect information when you:

  • Submit a contact or quotation request.

  • Request compressor maintenance or an overhaul.

  • Ask for an air-station inspection.

  • Submit a LinkedIn or social media lead form.

  • Contact us through WhatsApp.

  • Call or email our team.

  • Send a compressor model or nameplate photograph.

  • Send a spare-part photograph or reference number.

  • Request technical or commercial advice.

  • Purchase a product or service.

  • Arrange a factory visit.

  • Interact with our website, advertisements, or social media pages.

  • Meet our team at an exhibition or industrial event.

We may also receive information from authorized company representatives, distributors, service providers, advertising platforms, or business partners when legally permitted.

5. How We Use Personal Information

We may use the information we collect to:

  • Respond to enquiries and contact requests.

  • Review maintenance and overhaul requirements.

  • Identify compressor models and suitable spare parts.

  • Recommend the correct filter, separator, air dryer, or system component.

  • Assess technical symptoms and operational issues.

  • Prepare technical and commercial quotations.

  • Schedule maintenance, inspection, or factory visits.

  • Deliver products, spare parts, and services.

  • Manage customer accounts and business relationships.

  • Provide after-sales and technical support.

  • Follow up on quotations and service requests.

  • Verify product availability.

  • Process orders and payments.

  • Maintain service, warranty, and transaction records.

  • Improve our products, services, website, and customer experience.

  • Measure advertising and marketing performance.

  • Understand which campaigns generate enquiries and sales opportunities.

  • Prevent fraud, misuse, or unauthorized activity.

  • Protect our legal and commercial rights.

  • Comply with applicable legal, accounting, tax, and regulatory obligations.

6. Legal Grounds for Processing

Depending on the nature of your interaction, we may process information on one or more of the following grounds:

  • Your consent.

  • Your request for information, a quotation, or technical support.

  • Taking steps before entering into a contract.

  • Performing a product supply, maintenance, or service contract.

  • Compliance with legal or regulatory obligations.

  • Omega Compressor’s legitimate business interests, provided these interests do not override your privacy rights.

Our legitimate interests may include operating our business, responding to business enquiries, improving services, preventing fraud, measuring campaign performance, and maintaining customer relationships.

7. LinkedIn and Social Media Lead Forms

When you submit a lead generation form through LinkedIn, Facebook, Instagram, or another advertising platform, Omega Compressor may use the information you provide to:

  • Contact you regarding your enquiry.

  • Understand your compressor, maintenance, or supply requirements.

  • Assess whether our products or services are relevant to your business.

  • Request additional technical information.

  • Prepare a quotation or service recommendation.

  • Arrange a telephone call, meeting, inspection, or factory visit.

  • Follow up on the commercial opportunity.

  • Send related product or service information where permitted.

Submitting a lead form does not create a purchase obligation or guarantee that Omega Compressor can supply a specific product or provide a particular service.

The advertising platform may separately process information in accordance with its own privacy policy.

8. Marketing Communications

We may contact you about products, services, technical updates, maintenance programs, spare-part availability, or offers that may be relevant to your business.

Marketing communications may relate to:

  • Air compressor maintenance.

  • Preventive maintenance contracts.

  • Compressor overhauls.

  • Oil separators.

  • Compressed-air line filters.

  • Air dryers.

  • Spare parts.

  • Compressed-air station solutions.

  • Technical inspections.

  • Product availability and industrial offers.

Where required, we will obtain your consent before sending marketing communications.

You may opt out at any time by:

  • Replying to a message and requesting removal.

  • Using an unsubscribe link when available.

  • Contacting us by email.

  • Contacting us by telephone or WhatsApp.

Opting out of marketing communications will not prevent us from sending necessary communications concerning an existing enquiry, quotation, order, maintenance service, payment, delivery, warranty, or contractual relationship.

9. Photographs and Technical Information

Customers may send photographs of:

  • Compressor nameplates.

  • Spare parts.

  • Oil separators.

  • Filters.

  • Air dryers.

  • Damaged components.

  • Control-panel displays.

  • Factory equipment.

We use these materials to identify equipment, understand the issue, recommend a suitable product or service, and prepare a quotation.

Before sending a photograph or document, please remove or conceal information that is confidential, commercially sensitive, or unrelated to the request.

We may retain technical photographs as part of the relevant enquiry, quotation, maintenance, warranty, or customer-service record.

We will not use identifiable factory photographs for public marketing purposes without appropriate authorization.

10. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Enable essential website functions.

  • Remember preferences.

  • Understand website traffic.

  • Measure website and campaign performance.

  • Identify how visitors reached our website.

  • Improve pages, forms, and content.

  • Support advertising measurement and remarketing.

  • Detect technical or security issues.

Cookies may be classified as:

  • Essential cookies.

  • Functional cookies.

  • Analytics cookies.

  • Advertising and measurement cookies.

You can control or delete cookies through your browser settings. Disabling some cookies may affect website functionality.

Where required, non-essential cookies will be activated only after the user provides the relevant consent.

11. Analytics and Advertising Technologies

Omega Compressor may use analytics, advertising, and measurement technologies such as:

  • Google Analytics.

  • Google Ads conversion tracking.

  • LinkedIn Insight Tag.

  • Meta Pixel.

  • Website form analytics.

  • Customer relationship management systems.

  • Call, email, and campaign-source tracking tools.

These technologies may collect information concerning website visits, advertising interactions, devices, browsers, and completed actions.

We use this information to understand marketing performance, measure conversions, build relevant advertising audiences, and improve the customer journey.

The availability and use of these technologies may change over time. Each third-party provider processes information according to its own terms and privacy policy.

12. How We Share Information

Omega Compressor does not sell personal information.

We may share limited information with parties that assist us in operating our business or delivering a requested service, including:

  • Authorized employees and management.

  • Sales representatives.

  • Maintenance engineers and technicians.

  • Product and technical-support personnel.

  • Website hosting and development providers.

  • Email and communication service providers.

  • Customer relationship management providers.

  • Analytics and advertising platforms.

  • Delivery and logistics providers.

  • Payment and accounting service providers.

  • Product manufacturers, suppliers, or authorized distributors where necessary to identify or supply a product.

  • Professional advisers, including accountants and legal advisers.

  • Government, regulatory, judicial, or law-enforcement authorities when legally required.

We expect service providers to process information only for the required purpose and to apply appropriate confidentiality and security safeguards.

13. International Data Transfers

Some technology, hosting, advertising, communication, analytics, or customer-management providers may process or store information outside Egypt.

Where information is transferred internationally, we seek to use appropriate contractual, organizational, and technical safeguards in accordance with applicable requirements.

14. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • The type of enquiry.

  • Whether a quotation was issued.

  • Whether a purchase or maintenance service was completed.

  • Warranty and after-sales requirements.

  • The expected sales or maintenance cycle.

  • Technical service history.

  • Accounting and tax obligations.

  • Legal claims and dispute-resolution requirements.

  • Consent and marketing preferences.

Enquiries that do not become active opportunities may be retained for a reasonable business follow-up period unless deletion or withdrawal of consent is requested.

When information is no longer required, we may delete, anonymize, or securely archive it, subject to legal and operational requirements.

15. Information Security

Omega Compressor applies reasonable administrative, technical, and organizational measures intended to protect information against:

  • Unauthorized access.

  • Accidental loss.

  • Improper use.

  • Unauthorized disclosure.

  • Alteration.

  • Destruction.

  • Fraudulent activity.

These measures may include access restrictions, password controls, system updates, staff confidentiality requirements, secure communication practices, backups, and service-provider reviews.

No website, email, messaging service, or electronic storage system can be guaranteed to be completely secure. You should avoid sending passwords, payment-card information, or unrelated confidential factory data through ordinary contact forms or social media messages.

16. Your Privacy Rights

Subject to applicable law and the circumstances of your request, you may have the right to:

  • Ask whether we process personal information about you.

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request completion of incomplete information.

  • Request deletion where legally permitted.

  • Object to certain processing activities.

  • Request restriction of certain processing activities.

  • Withdraw consent.

  • Opt out of direct marketing.

  • Ask for information about how your data is used.

  • Submit a privacy-related complaint.

Withdrawing consent does not affect processing that took place before withdrawal.

Certain information may need to be retained where required by law, contract, accounting obligations, warranty requirements, or the establishment, exercise, or defense of legal claims.

17. How to Submit a Privacy Request

To submit a privacy request, contact us using:

Email: info@omega-compressor.com
Telephone or WhatsApp: +20 10 80011846

Please use the subject line:

Personal Data Request

Your request should include:

  • Your name.

  • Your company name, where relevant.

  • The contact information previously provided.

  • A clear description of your request.

We may request reasonable information to verify your identity before granting access, correction, or deletion. This protects personal information from unauthorized requests.

18. Information Concerning Other Individuals

When you provide information relating to another employee, company representative, engineer, manager, or purchasing contact, you confirm that:

  • You are authorized to provide the information.

  • The information is relevant to a legitimate business request.

  • The individual has been informed where required.

  • The information is accurate to the best of your knowledge.

Please do not submit personal or confidential information that is unnecessary for the enquiry.

19. Business-to-Business Communications

Omega Compressor primarily operates in the industrial business-to-business sector.

Business contact information may be used to communicate with company representatives concerning legitimate industrial requirements, including maintenance, procurement, supply, technical support, and operational continuity.

We will respect reasonable requests to stop non-essential communications.

20. Children’s Privacy

Omega Compressor’s products and services are intended for businesses, factories, engineers, maintenance professionals, purchasing personnel, and industrial decision-makers.

Our services are not directed to children, and we do not knowingly collect personal information from children.

If you believe that a child has provided information to us, please contact us so that we can review and, where appropriate, delete it.

21. Third-Party Links

Our website or social media pages may contain links to third-party websites, platforms, manufacturers, suppliers, or service providers.

Omega Compressor does not control the privacy practices of third parties. You should review the privacy policy of any third-party website before submitting information.

22. Changes to This Privacy Policy

We may update this Privacy Policy when:

  • Our services or processes change.

  • New website or advertising technologies are introduced.

  • Legal or regulatory requirements change.

  • We change how information is collected or used.

The updated version will be published on this page with a revised “Last Updated” date.

Material changes may be communicated through the website or another appropriate communication channel where required.

23. Contact Us

For questions, concerns, or requests concerning this Privacy Policy or the processing of personal information, contact:

Omega Compressor
Commercial and Industrial Equipment Supplier
Egypt

Telephone and WhatsApp: +20 10 80011846
Email: info@omega-compressor.com
Website: https://omega-compressor.com
Facebook: https://www.facebook.com/omegaforcompressor

Please use the email subject:

Privacy Enquiry or Personal Data Request

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